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	<title>Connected-uk.com &#124; Engineering excellence online &#187; CEO</title>
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		<title>2010 &#8211; Time for a change</title>
		<link>http://www.connected-uk.com/2009/12/2010-time-for-a-change/</link>
		<comments>http://www.connected-uk.com/2009/12/2010-time-for-a-change/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 13:24:21 +0000</pubDate>
		<dc:creator>Martin</dc:creator>
				<category><![CDATA[Our Company]]></category>
		<category><![CDATA[2010]]></category>
		<category><![CDATA[CEO]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[ideas]]></category>
		<category><![CDATA[sharing]]></category>

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		<description><![CDATA[As we enter our 14th year of trading it was time for a change in our outlook. What do you think of the new look? (email me <a href="mailto:martind@connected-uk.com">martind@connected-uk.com</a>). We've seen substantial growth in 2009 and 2010 is heading the same way and we wanted to get all of the team contributing regularly to the site so we've adopted the Wordpress platform and, with a few tweaks, created what I think is a nice fresh and clean identity (thanks <a href="/extra-stuff/the-team/">Colin</a>).

We're planning to publish lots of articles, information and ideas; we're going to be sharing our very best ideas with you so we'd really appreciate your comments (good and bad). Give it some time to grow and it will become a pretty useful place to gather ideas on how you can improve your Internet thinking, strategy and results...]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-559" title="Image#385286" src="http://www.connected-uk.com/wp-content/uploads/2009/12/Picture-14.png" alt="Image#385286" width="104" height="76" />As we enter our 14th year of trading it was time for a change in our outlook. What do you think of the new look? (email me <a href="mailto:martind@connected-uk.com">martind@connected-uk.com</a>). We&#8217;ve seen substantial growth in 2009 and 2010 is heading the same way and we wanted to get all of the team contributing regularly to the site so we&#8217;ve adopted the WordPress platform and, with a few tweaks, created what I think is a nice fresh and clean identity (thanks <a href="/extra-stuff/the-team/">Colin</a>).</p>
<p>We&#8217;re planning to publish lots of articles, information and ideas; we&#8217;re going to be sharing our very best ideas with you so we&#8217;d really appreciate your comments (good and bad). Give it some time to grow and it will become a pretty useful place to gather ideas on how you can improve your Internet thinking, strategy and results.</p>
<p>We&#8217;re still <a href="/extra-stuff/now-hiring/">recruiting</a> so if you fancy working in a great environment with some of the best minds in the Internet world then&#8230;come on down!</p>
<p>Enjoy the site and welcome to new decade <img src='http://www.connected-uk.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Martin Dower, CEO</p>
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		<title>Not happy? Got a problem? Want to complain?</title>
		<link>http://www.connected-uk.com/2009/12/complaints/</link>
		<comments>http://www.connected-uk.com/2009/12/complaints/#comments</comments>
		<pubDate>Tue, 08 Dec 2009 13:25:21 +0000</pubDate>
		<dc:creator>Andy</dc:creator>
				<category><![CDATA[Philosophy]]></category>
		<category><![CDATA[CEO]]></category>
		<category><![CDATA[complaints]]></category>
		<category><![CDATA[Martin Dower]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[satisfaction]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[transparency]]></category>

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		<description><![CDATA[We really do try our best to help clients and their customers but, being human, we sometimes fall short of expectations. This is part of being human and we're keen to hear about your experiences (good as well as bad) so encourage you to contact our CEO, Martin Dower via email <a href="mailto:martind@connected-uk.com">martind@connected-uk.com</a>.]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-624" title="Image#6700207" src="http://www.connected-uk.com/wp-content/uploads/2009/12/Picture-17.png" alt="Image#6700207" width="106" height="108" />We really do try our best to help clients and their customers but, being human, we sometimes fall short of expectations. This is part of being human and we&#8217;re keen to hear about your experiences (good as well as bad) so encourage you to contact our CEO, Martin Dower via email <a href="mailto:martind@connected-uk.com">martind@connected-uk.com</a>.</p>
<p>So, got a problem, got an issue with how we&#8217;ve dealt with you, got a questions about how and why we do stuff. Contact our gaffer, he&#8217;ll do his damned best to sort out the problem, whether it&#8217;s about support, build, deployment, customer service, consultancy, invoicing / accounts, data protection or a plain old simple complaint about something that is broken.</p>
<p>We do have dedicated teams to deal with different problems and issues, so it&#8217;s also worth having a look at the <a href="/contact-us/">contact section</a>.</p>
<p>You can call him on 0845 051 4228 but in almost every case you&#8217;ll get a quicker, more fuller, response using email. Or you can leave a comment on this page and it will be passed onto him.</p>
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