Important dates for this holiday period
It’s that time of year again. The long hot summer is a distant memory, nights are closing in, and the early Xmas adverts are already on the telly.
Due to the way the working week falls, it’s an early close for us this year and lasts 11 working days. We will be officially closed over the extended holiday period, from 4pm on Friday, 16th of Dec thru to Tuesday, 3rd of Jan. Underlying primary system support will continue across the period.
SUPPORT & DEVOPS
Wed 14th Dec: last day for NEW support tickets.
Thu 15th Dec: last day for updates to existing tickets.
Fri 16th Dec: CLOSED from 4pm.
Tue 3rd Jan: RE-OPEN from 10am.
Over the CLOSED period, support will continue to monitor and support systems, excluding 25th Dec when we are fully closed. Essential systems work and support will continue over the holiday. Support tickets can be added over the period, but no work will be allocated until the first week of January.