Support & Development
Looking for a superior kind of WordPress Agency?
Ease your WordPress aches & pains.
Founded in 1996, we were the 1st national agency to adopt WordPress, and bring three decades of digital experience, hundreds of man-years of know-how, and a string of agency-firsts to any WordPress project.
Independently ranked in the top 5% of client services companies worldwide.
Peerless support as standard. You couldn’t be in better hands, and to prove it we publish independently audited performance reports.
WordPress Support Contracts start from just £395 per month, including 24×7 access to support, unlimited tickets, site monitoring, security protection, disaster-recovery, and performance assurance.
In a rush? We can have you onboard in a week.
Remote-first and UK-centric, we operate entirely in the cloud using the latest technology to support you and your business 24×7.
We lead through innovation. Since 1996.
In a world full of derivative agencies, our approach to business, ability to innovate, record of invention, peerless client service, high ethics, & longevity make us unique:
- YOU FIRST: Your challenges are our focus.
- SMALL GIANT: We aspire to be great, not big.
- CLIENT SERVICE IS KING: You deserve the very best attention.
- INNOVATE, NOT IMITATE: Creative pioneers for over two decades.
- WORDPRESS ONLY: Not distracted or diluted trying to do other stuff.
- REMOTE-FIRST: Based in London, Yorkshire & North America.
- THE LONG GAME: Great business relationships are long-term.
Our client base is purposely modest and remarkably well-cared for.
Fewer clients mean we can lavish greater care and attention.
We work exclusively with organisations that have big digital ambitions and recognise the benefits of using a first-rate digital agency with superior WordPress skills and experience.
Our news archive contains over 1,000 articles.
We believe in peerless customer service.
So much so that we created the industry benchmark standard; It’s called Peerless WordPress Support.
In 2017 we achieved over 99% client satisfaction, responding to 91% of supports requests within 24hrs – we make no secret that we want to be the No.1 WordPress agency for support in the world.
Our Peerless Support service is operated by a team of passionate individuals who provide around-the-clock, jargon-free support for everything from WordPress installations and cloud-hosting to migration, changes and general technical support.
This page was last updated Feb 2018.
WordPress powers over 25% of the Internet.
Rapid development, easy adoption, search-engine friendly, scalable, reliable, and user-friendly. And the best security record of any digital platform. A perfect web framework for realising your digital ambitions.
Consumers are constantly evolving.
Our digital strategies are designed to help you evolve with them.
Through looking ahead, and looking back, we design tried-and-tested digital strategies, built on insights, and propelled by vision.
Creating fab designs since 1996.
Using a responsive WordPress design framework, we create and evolve digital assets to produce world-class websites that operate beautifully on all device types.
Marketing is about telling your story and sharing it.
High-quality and informative content is in demand and good content marketing is about a structured process of delivering timely and relevant content to the right customers, at the right time.