WordPress Support Report : October 2017

Peerless WordPress Support.

100% client satisfaction, sub 17hr response, and 219 WordPress tickets solved.

Another strong month for WordPress Support

October saw another “clean sheet” for the support team, taking our 2017 run to 10 consecutive months of 100% satisfaction. There isn’t much more to say, except that over half the support requests are picked up in the first 60 minutes after being raised and a whopping 94% of tickets were responded to inside 24hrs.