We are the only WordPress agency that transparently publishes it’s support statistics, independently benchmarked by Zendesk, you can find the reports here.
Peerless WordPress Support PortalLogin to access your tickets
Peerless WordPress Support is provided under our WordPress Support T & Cs.
Peerless WordPress Support service is available as an off-the-shelf support service to organisations in UK, Europe, Middle-East and North America.
To get started we “MOT” your web-site to make sure it’s up-to-date and functioning. The MOT charge starts from £500 per site. You’ll get a report on the condition of your site, complete with a comprehensive list of problems and advisories.
Further, your could choose our Peerless WordPress Developer Support service starting from £995 – designed for larger organisations that require more in-depth technical support on the WordPress platform.
If you have a WordPress Support Contract with us you have lots of options. You can:
All requests, regardless of how they are originated, are gathered together on our support portal.
We use the world-class Zendesk to manage flow, client communication, responses and satisfaction auditing.
Usefully, here is a good guide to get the most from our WordPress support team.
This page: Last updated Aug 2017. First published Nov 2012.
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