We are the only WordPress agency that transparently publishes it’s support statistics, independently benchmarked by Zendesk, you can find the reports here.
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Peerless WordPress Support is provided under our WordPress Support T & Cs.
Peerless WordPress Support service is available as an off-the-shelf support service to organisations in UK, Europe, Middle-East and North America.
To get started we “MOT” your web-site to make sure it’s up-to-date and functioning. The MOT charge starts from £500 per site. You’ll get a report on the condition of your site, complete with a comprehensive list of problems and advisories.
Further, your could choose our Peerless WordPress Developer Support service starting from £995 – designed for larger organisations that require more in-depth technical support on the WordPress platform.
If you have a WordPress Support Contract with us you have lots of options. You can:
All requests, regardless of how they are originated, are gathered together on our support portal.
We managed almost 5,000 WordPress support tickets in 2016, and use the world-class Zendesk to manage flow, client communication, responses and satisfaction auditing. Usefully, here is a good guide to get the most from our WordPress support team.
This page: Last updated Feb 2017. First published Nov 2012.