100% WordPress

Support // DevOps // Strategy

Peerless service from a better kind of agency

Pure WordPress

We’ll ease your WordPress aches & pains

Trust us to support your WordPress challenges, we’re here to help – quickly, professionally, and without fuss. UK based in London and Leeds.

Founded in 1996, and the first digital agency to go 100% WordPress, we bring three decades of digital know-how, and a string of industry and agency firsts to your WordPress project.

99.9% Client Satisfaction

We’re proud to be recognised as one of the best support service agencies worldwide

Peerless support, peerless experience. You cannot be in better hands, and to underline our commitment to providing the very best support experience we have our service performance independently audited every month.

WordPress Support Contracts start from £395 per month, including 24×7 access to support, unlimited tickets, monitoring, security, disaster-recovery, optimisation, and performance assurance.

In a hurry? We could have you onboard in as little as a week.

Remote-first, we operate in the U.K., Europe and North America using the latest cloud technology and advanced AI to support your business 24 hours a day, 364 days a year.

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Quality & attention to detail: Over the last 8 years we’ve garnered an industry-leading 99.9% client satisfaction. We’re sure you can’t find a better digital services partner for support, development, marketing, and innovation.

What Makes Us Stand Out

Proud to be different

In a world full of derivative agencies, our approach to business, innovation, ethics, service, and longevity makes us stand out:

  • YOU FIRST: Your challenges are our focus.
  • SMALL GIANT: We aspire to be great, not bloated.
  • HYPER AGILE: Prosperity through adaptability.
  • EXPERIENCE IS KING: You deserve the very best attention and service.
  • INNOVATE, NOT IMITATE: Internet pioneers over three decades.
  • WORDPRESS ONLY: Not distracted or diluted trying to do other stuff.
  • REMOTE-FIRST: Based in London, Yorkshire & North America.
  • THE LONG GAME: Great relationships take time.

For three decades we’ve stuck to our mission of identifying, developing, and delivering digital advantage. It keeps us fresh, avoids complacency, and places us ahead of the market.

Our Clients

Our client list is purposefully modest and remarkably well-cared for

We specialise in providing a premium service experience to a select client base – and fewer clients equals greater care and attention.

Our Clients
We focus on building long-term partnerships with organisations who posses big digital ambitions, and who recognise the need to partner with a first-rate digital services agency.

WordPress Support

Peerless client experience

Six years ago, in 2013, we created what became the benchmark for high-quality WordPress support: Peerless WordPress Support.

Since we started measuring client satisfaction almost a decade ago, we have consistently achieved 99%+ satisfaction – responding to over 90% of service requests within 24hrs. We strive to be the #1 ranked WordPress services and support agency in the world.

Our Peerless Support service is run by a team of highly-skilled individuals, providing around-the-clock, jargon-free support for everything from WordPress installations and cloud-hosting to migration, devops, changes and technical support. Peerless support costs from £395 per month.

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Page last updated: April 2019.