100% WordPress Agency

The #1 WordPress Agency for support, development, and marketing.

We are the agency of the future
Do you want to work with a truly first-class WordPress Agency?

Based in London and Yorkshire, we bring decades of digital know-how and scores of industry firsts.

Founded in 1996, we have driven the innovation of digital services for over a quarter of a century.

We put our clients first and firmly at the heart of everything we do, we strive to exceed client expectations and aim to create long-term value in partnership with a select client base.

Location-independent for over twenty years, our team operate in the UK and North America using the latest technology to ensure your digital services run smoothly 24×7.

World-Class WordPress Support
Re-defining the benchmark for WordPress Support.

Peerless service.

Responding to 99.5% of support requests within four working hours, our aim is to be the #1 ranked WordPress services and support agency globally. We achieve near-perfect client satisfaction ratings since independent auditing began in 2012.

Peerless WordPress Support typically costs £875 per month. Including 24×7 access, unlimited tickets, monitoring, security, disaster-recovery, optimisation, and performance assurance.

Support consists of a highly skilled team providing swift and jargon-free help for everything WordPress including installation, hosting, migration, DevOps, changes, and in-depth technical support.

Simply Better
Proud to lead. Strive to be different.

Our approach to business, innovation, ethics, service, and longevity makes us a unique proposition in a world of derivative, lightweight agencies:

  • WORDPRESS ONLY: Not distracted, nor diluted doing other stuff.
  • CLIENT FIRST: Your challenges are our focus.
  • SMALL GIANT: We aspire to be great, not big.
  • HYPER AGILE: Prosperity through adaptability.
  • EXPERIENCE IS KING: The very best attention and service.
  • INNOVATE, NOT IMITATE: Digital pioneers over four decades.
  • REMOTE-FIRST: Servicing the world from London, Yorkshire & North America.
  • THE LONG GAME: Relationships built over many years.
  • SUSTAINABLE: Environmentally and socially responsible.

For over twenty five years we’ve stuck to our mission of identifying, developing, and delivering digital advantage with an obsessive client-focus.

Client Portfolio
Planned and remarkably well-cared for.

A premium service experience for a select client base.

Fewer clients equal more care and attention. We aim for long-term partnerships with organisations possessing big digital ambitions that recognise the need to partner with a first-rate agency.

Our Clients

High Performance Digital
Fast, efficient, managed, and eco-friendly.

Super-fast digital services, high conversion rates, and with an ultra-low carbon footprint.

We aim to sustainably generate the greatest value from web-traffic: Focussed on blazing speed & high-efficiency, great user experience, best-in-class conversion, and a carbon negative CO2 footprint.

The average website creates around five grams of CO2 per page view. This site uses 95% less (0.15-0.25g) without sacrificing performance. Google ranks our site in the top 1% percent globally.

Latest
Updated: 2022-08-04

Thinking

Our clients are mostly non-technical, so we avoid publishing techy stuff. Here we share our thinking, insight, and approach. Additionally, our news archive contains over 1,000 original articles.

Articles

Peerless Support Service price increase

After holding our support prices since 2017, it is now time to [more]

Ratecard & Billing

Did you know that we are the first and only national WordPress [more]

Environmental Policy for 2022

Carbon neutral for over a decade, carbon negative since 2020. Connected is [more]

The office comes home, and other predictions for ‘22

Its been a few years since we joined in with the “predictions” [more]

Java vulnerability (log4j) statement

TL;DR – Relax, it doesn’t affect what we do, but be aware. [more]

COVID-19 Update (v29)

Updated 2021-11-29, first published 2020-03-05. WINTER UPDATE NOT QUITE THERE Back in [more]

Social media and neurological issues


Christmas / New Year 2021 Holiday Working


A timely reminder


Growth in cycles: The boom and bust of technological innovation


The concept of a Metaverse


The working week is killing us


The end of the “free” internet. For some.


Lockdown stuff we want to keep


Delivering better support, for everyone


WordPress service & support contracts : Everyone needs a helping hand


Happy Birthday to The Internet


Under the (social) influence


2020: The year the world invents time travel


Christmas / New Year 2020 Holiday Working


You can also find us on Twitter (but, since 2018, not on Facebook).