Christmas / New Year 2021 Holiday Working

Important dates for this holiday period

It’s that time of year again. The clock has gone back and the mercury is hovering just above zero. Bonfire night is upon us, the early Xmas adverts are on the telly … and after that, it’s 7 weeks until Christmas.

As per usual, we will be officially closed over the extended holiday period, from late on Thursday, 23rd of Dec thru to the Monday, 3rd of Jan. Underlying primary system support will continue, though.

SUPPORT & DEVOPS

21st Dec: last day for NEW support tickets.
22nd Dec: last day for updates to existing tickets.
23rd Dec: CLOSED from 4pm.
3rd Jan: RE-OPEN from 10am.

Over the CLOSED period, support will continue to monitor and support systems, excluding 25th Dec when we are fully closed. Essential systems work and support will continue over the holiday. Support tickets can be added over the period, but no work will be allocated until the first week of January.