Connected-uk.com - The No Fuss WordPress Agency

WordPress Support Report : January 2015

Peerless WordPress Support.

275 WordPress tickets, 580 support actions, 24hr response time under 7 hours and 100% satisfaction.

January was another solid month for our Peerless WordPress Support team and takes our 100% client satisfaction run to 6 months!

We care deeply about our clients, and that shows across all aspects of our support performance, and the great comments we get from clients.

Despite temptation, we’ve stuck to our mantra of providing world-class support first and then, and only if it doesn’t impact our performance, we’ll take on another client.

This has seen our client base capped at no more than 50 clients and the addition of another WordPress Support Teamie in January – so say hello to Adele as she beds in and is already proving to be a valuable part of the Peerless WordPress support team.

Here’s to a stunning February!