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23
Oct

Christmas / New Year 2022 Holiday Working

Categories: News, WordPress Support,
Important dates for this holiday period It’s that time of year again. The long hot summer is a distant... [more]
28
Jul

Ratecard & Billing

Categories: News, Our Thinking, WordPress, WordPress Support,
Did you know that we are the first and only national WordPress agency to openly publish our rate card?... [more]
16
Dec

Java vulnerability (log4j) statement

Categories: News, WordPress Support,
TL;DR – Relax, it doesn’t affect what we do, but be aware. There is lots of MSM comment about... [more]
29
Nov

COVID-19 Update (v29)

Categories: Future, News, Our Thinking, WordPress Support,
Updated 2021-11-29, first published 2020-03-05. WINTER UPDATE NOT QUITE THERE Back in early Summer, we stated that we were... [more]
25
Mar

Delivering better support, for everyone

Categories: News, Our Thinking, WordPress Support,
Supporting our clients’ needs is a cornerstone of our business Whilst we might regard email as evil and use... [more]
22
Mar

WordPress service & support contracts : Everyone needs a helping hand

Categories: News, WordPress, WordPress Support,
Tags: Agency, Peerless, support, WordPress,
WordPress Support. It’s great that WordPress is wrestling control of the web from traditional programmers and IT departments. But... [more]
28
Nov

Christmas / New Year 2020 Holiday Working

Categories: News, WordPress Support,
Important dates for this holiday period It’s time to chill and try to spend quality time with friends and... [more]
04
Jan

Peerless WordPress Support Service (from £875pm)

Categories: News, WordPress, WordPress Support,
First Published in April 2014, updated 2022-07-28 At the start of the digital silly season (officially April onwards), we’re... [more]
25
Nov

Christmas & New Year 2018 : Working / Support Hours

Categories: Culture, News, WordPress Support,
Support operates 24×7 over the Christmas and New Year period. But the rest of the company takes a well-deserved... [more]
03
Nov

AI won’t replace all jobs – but it will de-skill many of them

Categories: Culture, Future, News, Our Thinking, WordPress Support,
There is a school of thought that says AI will replace routine jobs, and a lot is made of... [more]
30
Jul

Breach Notification Policy

Categories: News, WordPress Support,
No-one wants a data breach: It’s a gut-wrenching experience filled with dread Let’s be clear; since GDPR in May... [more]
03
Jun

WordPress Support : Latest Update

Categories: News, WordPress, WordPress Support,
Peerless WordPress Support: May 2018 100% client satisfaction, sub 4hr response, and 474 WordPress tickets solved. We also publish... [more]
02
Jan

WordPress Support Report : December 2017

Categories: News, WordPress Support,
Peerless WordPress Support. 100% client satisfaction, sub 6hr response, and 143 WordPress tickets solved. A short month and with... [more]
01
Dec

WordPress Support Report : November 2017

Categories: News, WordPress Support,
Peerless WordPress Support. 100% client satisfaction, sub 5hr response, and 267 WordPress tickets solved. A busier than expected support... [more]
30
Nov

Christmas & New Year 2017: Support & Working Hours

Categories: News, WordPress Support,
Support operates 24×7 over the Christmas and New Year period. But, the rest of the company takes a well-deserved... [more]
02
Nov

WANTED: Freelance WordPress Engineer : £60ph

Categories: Culture, Future, News, WordPress, WordPress Support,
We’re growing, slightly Looking forward to 2018? We’ve got some modest growth planned – and that means we’re on... [more]
01
Nov

WordPress Support Report : October 2017

Categories: News, WordPress Support,
Peerless WordPress Support. 100% client satisfaction, sub 17hr response, and 219 WordPress tickets solved. Another strong month for WordPress... [more]
01
Oct

WordPress Support Report : September 2017

Categories: News, WordPress Support,
Peerless WordPress Support. 100% client satisfaction, sub 10hr response, and 327 WordPress tickets solved. Support tickets return to normal... [more]
01
Sep

WordPress Support Report : August 2017

Categories: News, WordPress, WordPress Support,
Peerless WordPress Support. 100% client satisfaction, sub 10hr response, and 255 WordPress tickets solved. August sees a quieter month... [more]
01
Aug

WordPress Support Report : July 2017

Categories: News, WordPress Support,
Peerless WordPress Support. 100% client satisfaction, sub 4hr response, and 317 WordPress tickets solved. July bucks the “quiet summer”... [more]

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