WordPress Support Report : May 2015

Peerless WordPress Support.

237 tickets. 12.9hrs response time. 442 support interactions and 100% client satisfaction.

It might sound a little repetitive with 10 consecutive months of 100% satisfaction – The rest of the numbers are interesting but what our clients think of us is really how we measure the standard of our support.

WordPress might be an open-source platform and might even be license-free but it really deserves first-class support to get the most from it. May has been interesting month in terms of support challenges with 2 major security alerts and a major version update but it’s all been handled smoothly and efficiently.

Our clients say it best, so here are a few of the comments we got in May:

Peerless WordPressPeerless WordPress SupportPeerless WordPress Support

There really isn’t much more to say, well done to all who contributed to support in May.