Copy & Waste : Avoiding Duplicate Content (Video)

Search Engines. It’s widely reckoned that nearly a third of the web is duplicated content. Google really doesn’t like it. That’s not to say you shouldn’t re-purpose content for your site, in fact adding value to existing subjects is a good thing, especially if they are trending. But the fact remains, directly copy and pasting […]

Read More… from Copy & Waste : Avoiding Duplicate Content (Video)

It’s been a busy year for WordCamps

WordPress News. If you’ve never been to a WordCamp then you could be in for a treat Core to the meteoric rise of WordPress, WordCamps are events for like-minded WordPressers to get together, learn, listen, chat, network, hire and share skills. And no selling is allowed. We’ve been closely involved with WordCamps since the first […]

Read More… from It’s been a busy year for WordCamps

Hopelessly devoted to service

Peerless WordPress Support. “Quality means doing it right when no one is looking.” – Henry Ford As a WordPress Agency in the digital space, it’s fair to say we’ve learned a lot about client service since we founded in 1996. Some of it is obvious, much of it less so. There is no fixed model […]

Read More… from Hopelessly devoted to service

WordPress Support: The first 6 months of 2015

Peerless WordPress Support Update. We’re deadly serious about supporting WordPress, and we choose to openly report on our performance as we think that makes us better. Judge for yourself. We’ve used the industry-leading Zendesk Application since 2012 to provide a platform for supporting WordPress clients and to independently measure our performance. We support a mixture […]

Read More… from WordPress Support: The first 6 months of 2015

The future of WordPress Support

Peerless WordPress Support. We crafted our Peerless WordPress Support service at the end of 2013, using a decade of client-support learning. Since then we’ve enhanced and improved it immeasurably. But the world doesn’t stop, and a healthy need for world-class WordPress support has driven lots of new players into our space. It’s got cluttered so […]

Read More… from The future of WordPress Support

Slack: Welcome to new world communications in the workplace

Stuff we use. Workplace communication is changing – it’s becoming freer, more open, collaborative and, importantly, a lot more fun. Applications such as Slack are responsible for driving this change, and it will change the workplace forever, but not without challenges. We’ve been a huge fan of Slack since we stumbled across it in March […]

Read More… from Slack: Welcome to new world communications in the workplace

Is GOV.UK the best web-site in the UK?

The art of UX. It’s not often that we Brits can be truly proud of our government – but the @GDSTeam that are transforming the GOV.uk experience are really world-class. IMHO. Not only did they choose WordPress, they adopted agile, embrace open-source, iterate wildly and put the user at the heart of the experience. They […]

Read More… from Is GOV.UK the best web-site in the UK?

Not moved to HTTPS yet? Best get your skates on

Getting on with search engines. Ten months after it was announced by Google, it looks like the secure web is here to stay. And about time too. Security is key to protecting users on the web, especially in a world full of hack-attacks and compromised data. Going forward TLS support will become the standard for […]

Read More… from Not moved to HTTPS yet? Best get your skates on

Mobilegeddon: Long-range predictions sometimes work out

Thinking Ahead Staring into the crystal ball and working out what’s coming down the track is fraught with risks, but also has some fantastic “I told you so” moments. Here are a couple that worked out well but with different outcomes. Back in 1998, the world was using “Gash” to create crummy splash pages and […]

Read More… from Mobilegeddon: Long-range predictions sometimes work out

7 questions on WordPress you were dying to ask

…but were afraid to ask. As the entire world seems to be ‘Going WordPress’ a lot of marketers are just plain lost on why and why and when and what. Throw in the added pressure from above, and a dose of FUD from the WordPress agency community and you have the recipe for sleepless nights […]

Read More… from 7 questions on WordPress you were dying to ask

WordPress Support Report : May 2015

Peerless WordPress Support. 237 tickets. 12.9hrs response time. 442 support interactions and 100% client satisfaction. It might sound a little repetitive with 10 consecutive months of 100% satisfaction – The rest of the numbers are interesting but what our clients think of us is really how we measure the standard of our support. WordPress might […]

Read More… from WordPress Support Report : May 2015

The changing face of support

Peerless WordPress Support. “The times are a changing”, wrote Bob Dylan over 50 years ago. And the way businesses support enterprise digital services is also changing. Dramatically. Support has moved out of the office/cubicle and into the realtime/”always-on” world. Liberated by the availability of fabulous cloud-based apps such as Zendesk (others available), support is baked […]

Read More… from The changing face of support

The collaborative economy at work

Being Connected – from a Digital Agency point of view. by Martin Dower. Sharing and Openness is changing everything. Digital agencies used to be highly competitive entities, burning energy fighting others with a “Business is war” attitude. Not any more. Digital agencies are now starting to collaborate in lots of new ways to create sustainable […]

Read More… from The collaborative economy at work

Choosing between Woocommerce and Magento just got a whole load easier

e-Commerce The running battle between the two kings of e-commerce has probably just had a defining moment. Possibly. Automattic, the parent of WordPress, has just bought Woocommerce. This could drive all serious Enterprise WordPress installations down the native, open-source, route of using Woocommerce. On the face of it, the two products appear very similar. Magento, […]

Read More… from Choosing between Woocommerce and Magento just got a whole load easier

Experience doesn’t make you happy, it’s memory does

UX and consumer journey Folk do bang on about “great UX” and “nailing the consumer journey”, but does that matter so much? We’re all unduly influenced by first and last impressions – so much so that the experience in the middle might be irrelevant. Regardless of what the experience is, once it’s in the past […]

Read More… from Experience doesn’t make you happy, it’s memory does

EU striving to create a unified digital framework

Europe. Somewhat overdue, the EU has mooted plans for a Europe-wide single digital framework. Breaking down the borders between member states, and abolishing data roaming is thought to bring nearly €500bn in additional GDP. It’s likely to be delivered as regulations with some element of compliance but there are some major challenges to address. For […]

Read More… from EU striving to create a unified digital framework

We’re recruiting : Can you write punchy copy?

Being a WordPress Agency. We’re a WordPress-only agency and on the hunt for an excellent Freelance Copywriter. We pay a flat rate of £50ph and you’re going to have to be brilliant. Content is getting bigger (we’ve been riding the content wave for almost 10 years) and we now need more help with this. Our […]

Read More… from We’re recruiting : Can you write punchy copy?

No comment : Making a valuable contribution

The Internet Community. Positive contribution on the Internet enhances the experience for everyone, increases it’s value and encourages others. The lawmakers have been actively kept away from influencing much of the Internet over the last 20 or so years, for good reason. Freedom of speech, freedom of opinion and the open transfer of ideas is […]

Read More… from No comment : Making a valuable contribution