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01
Sep

WordPress Support Report : August 2016

Categories: News, WordPress Support,
Peerless WordPress Support. 211 WordPress Support Tickets, 7h15m Response, 100% Client Satisfaction. The summer lull continues, with the quietest... [more]
22
Aug

Is the tablet doomed?

Categories: Future, News,
The future. Unloved by Gen Y and Z, it’s hard to imagine the mainstream survival of the tablet. When... [more]
21
Aug

My top Apps – by Martin Dower, CEO

Categories: Culture, Future, News,
Running a WordPress Agency. A quick peek at our CEO’s iPhone As a team of two dozen digital nomads,... [more]
02
Aug

WordPress Support Report : July 2016

Categories: News, WordPress Support,
Peerless WordPress Support. 328 WordPress Support Tickets, 12 hrs Response, 100% Client Satisfaction. Summer’s here: Fewer tickets, slower initial... [more]
28
Jul

Client & Agency Harmony: Three things to test

Categories: Culture, Future, News,
Agency Management 101. The greatest achievement any business can shoot for is longevity – and to achieve that you... [more]
26
Jul

The Salmon of Doubt: And how to avoid being a luddite

Categories: Future, News,
Staying in front. As we begin our third Internet decade, is it seemingly getting harder to keep pace? Often... [more]
11
Jul

No Office, No Limits Part 4: Why Being ‘Remotely Agile’ Is Becoming Essential For Business Success

Categories: Culture, News, Our Thinking,
Tags: agile, agile development, Agile Working, change management, culture, digital nomadry, innovation, remote working,
It’s the fantasy of every business owner to spot the next big trend or breakthrough innovation before it hits... [more]
07
Jul

WordPress Support: The first 6 months of 2016

Categories: Culture, News, WordPress Support,
Peerless WordPress Support. For the last five years we’ve openly published our support performance and client satisfaction. It’s how... [more]
06
Jul

Why suppliers should be paid in 7 days, not 70 days!

Categories: Culture, News,
Being an agency In a financial world driven by hyper-speed software automation, it seems not everyone sees the benefits... [more]
01
Jul

WordPress Support Report : June 2016

Categories: News, WordPress Support,
Peerless WordPress Support. 413 WordPress Support Tickets, 7.3 hrs Response, 100% Client Satisfaction. A near identical month to May... [more]
21
Jun

Graft less. Deliver more.

Categories: Culture, News, Our Thinking,
The Workplace Re-Imagined. You might be busy, but are you usefully productive? Many office-based staff are living-out a pointless... [more]
15
Jun

Is the Smartphone App dead?

Categories: Future, News,
A mobile world When was the last time you downloaded a new app onto your smartphone or tablet? In... [more]
01
Jun

WordPress Support Report : May 2016

Categories: News, WordPress Support,
Peerless WordPress Support. One thousand support interactions, four hundred WordPress support tickets and one hundred percent client satisfaction. That’s... [more]
17
May

Hitting 20k followers on Twitter: A milestone

Categories: Culture, News,
Social Media as an agency communication channel. Since we joined Twitter in 2009 we’ve acquired 20,000+ followers and sent... [more]
02
May

WordPress Support Report : April 2016

Categories: News, WordPress Support,
Peerless WordPress Support. 554 WordPress Support Tickets, 9.6 hrs Response, 100% Client Satisfaction. Despite being another month of over... [more]
08
Apr

How to build a great little agency

Categories: Culture, News,
Being a 20 Year Old Digital Agency, by Martin Dower, Founder & CEO. A 20 year old digital agency... [more]
04
Apr

WordPress Support Report : March 2016

Categories: News, WordPress Support,
Peerless WordPress Support. Five Hundred WordPress Support Tickets : 100% Client Satisfaction. Despite the performance in March being *very*... [more]
28
Mar

No Office, No Limits Part 3: A Stripped Back Look At The Life of a Digital Nomad

Categories: News, Our Thinking,
Tags: culture, digital nomadry, remote working,
There’s a lot of stuff in our work lives that causes us more distraction and bother than good. But... [more]
23
Mar

Content Wars: Quantity vs Quality

Categories: Culture, News,
Quality Content Planning The explosion in content marketing is not reflected in increasing information quality or value. Content for... [more]
14
Mar

Statistics, rogues and support: A lesson in reporting

Categories: News, WordPress,
WordPress Support. We pride ourselves on the quality and consistency of support we offer our WordPress clients. But sometimes... [more]

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