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personalised content

Social media no longer sexy

Ask any traditional marketer about her potential marketplace and she’ll bark on about demographics, age, gender and various other segmentation approaches. In fact, most marketing departments would be a little stuck without their (fixed) demographic profiling. We are starting to see a change though. As likeminded people gather around fellow likers communities have been springing [...]

A curated web experience

For some years innovative organisations and software houses have been striving to produce a neater, more contextualised web experience only to find their efforts labelled as “invasive” or “privacy breaching”. As a result terms such as behavioural targeting and personalized web are now tarnished – forever. I am fighting back. From now on I am [...]

1:1 Marketing – The future is getting personal

We laugh now but in the mid 90′s, there was this crazy notion that if you put up a web-site, any old web-site, then the money came rolling in. Even more crazy is that it worked…by the bucket load. Then along came “big” marketing and dragged us down some odd “brand-orientated, synergy-busting and paradigm-shifting alley”. [...]

VITES 3.0 Features & benefits

Due for restricted launch at the end of Summer, VITES 3.0 brings a whole new set of features for market-leading organisations to rip into and turn into huge competitive advantage Here is a brief outline of what you can expect in the next release of the worlds first, commercially available, personalisation and customer journey platform [...]

Using journey management as a change tool

Early adopters of visitor journey management have very successfully applied it in a commercial context where organisations have a defined sales cycle and use the methodology to serve the most appropriate message, content and actions to visitors at given stages of the cycle. There are, however, some exciting ideas of how journey management can be used in less commercially-minded organisations or for internal processes…

Why use VITES™ ?

What is wrong with the “Flat Web Society”? Lots really. Everyone gets the same experience and that just doesn’t make sense. When you have to write your copy and your site to a group called “everyone” you then have to compromise on your content, your navigation, your design and your aims for the site.

The dynamic web understands better what the visitor wants and provides a vastly improved experience, an experience that is largely personalised to the visitor and one that better matches the needs of both the web-site owner and his or her visitor…

Personalised content delivery

The “one-size fits all” web is a compromise, a general-purpose attempt to deal with all the potential combinations of types of visitors. By way of example, the benefits of creating creating custom landing pages by simple keyword groups is widely documented as hugely improving online conversion rates. Despite this, even the most savvy organisations don’t carry this any further than the first landing page and certainly look to learn from this when the visitor returns to the site. This represents a huge loss in conversion rates…

Web Kaizen

The art of improvement is simple; make a change and then test it. If it’s better then use the latest version as the best and then cycle round again

Web development services

Connected specialise in the turnkey build, delivery and management of market-leading web-sites to organisations in the £5m -> £500m turnover range. These services include…

Next Generation Web Platform

We are all different. No two groups of people have the same aims, thinking, attention span, decision process, fears or barriers to interaction. On-the-ball organisations are starting to realise a new approach and methodology is required in order to better manage visitors and to out-think their competitors…