London Office. We’ve serviced clients in London since 1997. And it was time (actually overdue) to move to a more accessible location. We are now based at the iconic, grade 1 listed, Kings Cross Station. Specifically the East Side building which is, unsurprisingly, on the East (right-hand) side of the station. Accessed from front of […]
Search Engines. Google recently launched “Mobile Friendly” tag is looking likely to go mainstream in the next month or so. Google championed mobile-first, and specifically Responsive Design (RWD), back in 2011 but they’re getting deadly serious about it now. In the past, when Google has added new elements to it’s search algorithm it only made […]
Read More… from Google and “Mobile Friendly”: What’s it all about?
Being a WordPress Agency. The modern digital services world needs experts, not jack-of-all-trades. Sadly, for many agencies its a matter of survival that they diversify into working with lots of different technologies – despite it often being the cause of their ultimate demise. The more you diversify your product coverage, the weaker the skills and […]
Read More… from We don’t do Magento, or Drupal, or anything else apart from WordPress
Peerless WordPress Support. Another 200+ support ticket month. With 100% client satisfaction. Despite a short month, we still chewed through over 200 WordPress support tickets without dropping a serious ball. It would be nice to say we’re perfect all the time but we’re human and sometimes drop the ball. February, overall, was a clean month. […]
WordPress Support. Launched in early 2014, Peerless WordPress Support from Connected just got a whole lot simpler and better. Since we started our dedicated WordPress Support service in 2012 we’ve been striving to refine, simplify and improve what we offer. Last year we streamlined our offering and made our pricing transparent. This year we’ve added […]
Being a cloud-based WordPress agency. By Martin Dower. Time sure flies, its half a decade since we embraced the cloud and we can’t imagine life without it’s warm and magical embrace. The journey started for real back in 2008, so that’s 7 years ago, as we moved our 2 primary communications channels (email and project […]
Being a small WordPress Agency. Everyone seems to want to be big. I can’t see the point. In the digital agency world, there are no economies of scales, only inefficiencies caused by bloat. And the disappointment associated with poor and overstretched customer services. As a client, would you rather be one of a handful of […]
Being us. It’s not always pretty. Building a competitive advantage ain’t that hard to do. Maintaining it is what defines truly innovative companies. History is littered with one-hit wonders, often they are ground-breaking at the time but for most companies the challenge lies in leveraging that success and repeating it time after time. Ignoring the […]
Location, location, location. Since 1996 we’ve served London and Yorkshire from Halifax and, more recently, a local London office in the heart of Bloomsbury. But we’re on the move. In 2011 we fully adopted a location-agnostic model, dropping our dependence on physical location. This approach has been fantastically successful and it’s now time to embrace […]
Peerless WordPress Support. Over two years the improvement in average support response time dropped from 46hrs to 7hrs. How did we do that? Making such a massive improvement was actually quite straightforward, although quite painful. I could say we “cared more about clients” or that we introduced our own version of “agile support” or “a […]
Content Marketing. Nobody really believes digital marketing bullshit and everyone understands there are no perfect companies, so why not just be honest? Driven by digital agencies, content marketing used to be all about product – lists of product or services benefits skewed to meet the needs of consumers. Now it’s more about engagement, culture and […]
Peerless WordPress Support. 275 WordPress tickets, 580 support actions, 24hr response time under 7 hours and 100% satisfaction. January was another solid month for our Peerless WordPress Support team and takes our 100% client satisfaction run to 6 months! We care deeply about our clients, and that shows across all aspects of our support performance, […]
Silly Digital Predictions. Design Frameworks, Internet of Things, Wearables, Client-centric Marketing, Collaborative Consumption, Privacy/Security & SmartPay. It’s a bit daft predicting what’s going to be big in any given year as the market moves slow enough that the “big things” are already significant enough to be obvious. However, there are some big topics that are […]
Mobile first. Millennials. The millennial generation are those born after 1980 and the role they play in our digital society is pivotal and exploding. They crave a different world: Built around freedom, choice, agility and trust. This differs hugely from the previous generation (X) who chased stability, career, money and competition. As the millennial generation […]
Read More… from Millennials : The first mobile-only generation
Being us, by Martin Dower. Almost 20 years old and still a small company? Why growth for growths sake is pointless. I’ve not met a first-time entrepreneur who didn’t want to be the biggest and best in their field. Unsurprisingly, most fail. It seems that somewhere back in the mists of time every budding entrepreneur […]
by Nick Storr If you are a law firm planning to invest in a digital strategy, at the top of the list needs to be a plan to go mobile. In 2014 it is estimated that at least 50% of traffic to your site will be from mobile, and this needs to be catered for. […]
If like me you are still clinging on to your iPad1, iPhone 4 or old iPod touch, but repeatably get frustrated when attempting to download an app and it’s not supported on your current iOS device. Then this latest news will be music to your ears. Now, when you try to download an app Apple asks ‘would […]
The recent controversial announcement that will see kids of 13 being allowed onto LinkedIn is getting a lot of airplay. LinkedIn claim the reason is to allow (only just) teenagers to ability to choose their University – except that Universities don’t play a major part on LinkedIn. And, the 200m+ serious business types are surely […]
I love sharing with my friends how we work. Most still work in an office environment, 9 to 5 and some commute up to an hour just to get to work! Crazy I know! Recently Talk Sport radio had a feature calling them ‘office prisoners’ which I found pretty funny. I’ve been working from home […]
Wayne Rooney has had a lot on his plate in recent weeks. He has been reported to be leaving Manchester United throughout the summer and now the transfer window has closed he has made the millions of United fans around the world very happy by deciding to stay put….Well for the time being. But there […]
Read More… from Even Wayne Rooney has gone mobile responsive!
