Effective use of online journey management in a commercial environment

Online journey management is the creation of a series of tailored steps that online visitors are able to go through incorporating a platform that is able to identify what stage the visitor is at and to deliver highly focused content that drives the visitor along his or her journey… […]

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Virgins, teasers and family

One of the most frequent areas of attention for Internet marketers is the place that a visitor arrives at when they first “touch-down” on a company’s web site. You cannot make a first impression twice so it’s pretty crucial that you have all your ducks lined up when this exciting, new, visitor arrives on your site. Ah, but not everyone is a first time visitor so we need to start to think about what sort of visitor to the site are they…. […]

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Landing Pages (Part 2 – Deep-link pages)

The first generation of thinking on this subject was to take visitors not to the home page but to adeeply-embedded page on the site that was more relevant to the search phrase. For example, a search for “laser hair removal” on Google could be sent to a product page talking more in-depth about laser hair removal. This […]

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Welcome to personalised web journeys

The flat web world of “one-size fits all” is starting to look dated. Every visitor to a site has a discrete and often unique journey they have embarked on and this means that web owners need to provide a method of managing this journey online so the visitor sees the correct information at the appropriate time to support making the correct decision…. […]

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Enterprise intelligence – theory of everything

There are lots of really good analytics packages available on t’internet – some of them are actually quite good and most of them actually do what they say on-the-tin, so to speak. There does seem to be a belief that “analytics” will save the day and drive down acquisition costs, improve conversion rates and a […]

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